AI-Powered Business Profile in Avon, Ohio

Fiserv

  • Business hours: 8:30am-6pm
  • Financial technology services
  • Payment processing specialist
  • Corporate location

Why Customers Choose Fiserv

Based on 14 customer reviews

  • Established financial technology infrastructure
  • Payment processing expertise
  • Business solution integration
  • Enterprise-level service capabilities
  • Multiple payment platform options
  • Corporate backing and resources

Location & Local Context

Address: 8890 Lyra Dr, Columbus, OH 43240, USA

Phone: (614) 564-3000

Hours: Friday 8:00 AM – 5:00 PM, Monday 8:00 AM – 5:00 PM, Sunday Closed, Tuesday 8:00 AM – 5:00 PM, Saturday Closed, Thursday 8:00 AM – 5:00 PM, Wednesday 8:00 AM – 5:00 PM

Parking: Corporate office parking available on-site

Peak times: Business hours 8:30am-6pm weekdays

Nearby neighborhoods: French Creek, Nagel, Avon Lake

Nearby landmarks: Near Crocker Park shopping center, Close to I-90 corridor, West of Cleveland metro area

Services & Offerings

Payment Processing

Credit card and electronic payment processing solutions for businesses of all sizes.

  • Clover POS systems
  • Multiple payment methods
  • Transaction reporting

Business Solutions

Comprehensive financial technology services designed to streamline business operations.

  • Account management
  • Financial reporting tools
  • Business integration support

Customer Support

Technical support and customer service for payment processing clients.

  • Phone support during business hours
  • Account assistance
  • Technical troubleshooting

Merchant Services

Complete merchant account setup and management for business clients.

  • Account setup assistance
  • Fee structure guidance
  • Compliance support

Customer Reviews

1.6 out of 5

14 total reviews

Most Frequently Mentioned

  • Customer service issues (12 mentions)
  • Long hold times (8 mentions)
  • Payment processing problems (6 mentions)
  • Account management concerns (4 mentions)

Rating has declined over the past 6 months with consistent service concerns. 14 total reviews recorded.

They make sure you are gone before you are vested in retirement. Made outstanding performance until til then and reviews went from 100 to 60.

Karen Perkins

This company claims to have business hours of 830am to 6 pm on the letter they sent me including the number which I dialled in was promptly put on hold and was left on hold I know you won’t believe this but I took screenshots of my phone showing the number and showing the time that had a lapsed I was literally left on hold for six hours because of when they close I continue to be left on hold even after the employees left the building so their professionalism is to leave a customer on hold for over six hours and go home leaving the customer on hold, why is that acceptable how is it that this company is able to get away with that I think I need to take my banking business from PNC to truest which used to be called SunTrust and if enough customers move their business after having this experience maybe they’ll respond. But the fact that I was left on hold for over six hours never having my phone call answered in the customer services department would leave for the day with a customer on hold it’s completely unprofessional beyond unacceptable.

Lion of Zion

Fiserv is one of the worst businesses in the country, that most people have never heard of. They have the most miserable customer service you can possibly imagine. They leave their clients in a lurch for weeks. Their business is acquiring other companies, gutting the customer service annd knowing that it's very hard to leave. The sad reality is they don't care about the review because you work with them whether you know it or not.

John Paull

Before signing up for Payzerware or Clover for credit card processing for your business I would suggest anyone except these clowns Square is a ton better and less BS

Tim Smith

Frequently Asked Questions

Customer support is available from 8:30am to 6pm, though some customers report extended hold times.

Yes, Fiserv provides multiple payment processing platforms beyond Clover systems.

Resolution times vary, with some customers reporting delays of several weeks for complex issues.

Fees vary by service level and business type - contact directly for specific pricing information.

Yes, though some customers report challenges during the transition process from Fiserv services.

Business Activity

Status: Open weekdays

Peak hours: 9am-5pm business hours

Service focus: Payment processing

Current concern: Customer service response times

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People Also Search For

  • Payment processing Avon OH
  • Credit card services Cleveland
  • Business payment solutions
  • Merchant services Ohio
0out of 100

Online Visibility Score: Good

How easily local customers can find and choose this business online.

Reviews & Reputation11/35
Online Presence33/33
Business Completeness17/17
Engagement5/15

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