Payment Processing
Credit card and electronic payment processing solutions for businesses of all sizes.
- Clover POS systems
- Multiple payment methods
- Transaction reporting
⭐ 1.6 (14 reviews)
Visibility score: 66 out of 100Based on 14 customer reviews
Address: 8890 Lyra Dr, Columbus, OH 43240, USA
Phone: (614) 564-3000
Hours: Friday 8:00 AM – 5:00 PM, Monday 8:00 AM – 5:00 PM, Sunday Closed, Tuesday 8:00 AM – 5:00 PM, Saturday Closed, Thursday 8:00 AM – 5:00 PM, Wednesday 8:00 AM – 5:00 PM
Parking: Corporate office parking available on-site
Peak times: Business hours 8:30am-6pm weekdays
Nearby neighborhoods: French Creek, Nagel, Avon Lake
Nearby landmarks: Near Crocker Park shopping center, Close to I-90 corridor, West of Cleveland metro area
Credit card and electronic payment processing solutions for businesses of all sizes.
Comprehensive financial technology services designed to streamline business operations.
Technical support and customer service for payment processing clients.
Complete merchant account setup and management for business clients.
⭐ 1.6 out of 5
14 total reviews
Rating has declined over the past 6 months with consistent service concerns. 14 total reviews recorded.
“They make sure you are gone before you are vested in retirement. Made outstanding performance until til then and reviews went from 100 to 60.”
— Karen Perkins“This company claims to have business hours of 830am to 6 pm on the letter they sent me including the number which I dialled in was promptly put on hold and was left on hold I know you won’t believe this but I took screenshots of my phone showing the number and showing the time that had a lapsed I was literally left on hold for six hours because of when they close I continue to be left on hold even after the employees left the building so their professionalism is to leave a customer on hold for over six hours and go home leaving the customer on hold, why is that acceptable how is it that this company is able to get away with that I think I need to take my banking business from PNC to truest which used to be called SunTrust and if enough customers move their business after having this experience maybe they’ll respond. But the fact that I was left on hold for over six hours never having my phone call answered in the customer services department would leave for the day with a customer on hold it’s completely unprofessional beyond unacceptable.”
— Lion of Zion“Fiserv is one of the worst businesses in the country, that most people have never heard of. They have the most miserable customer service you can possibly imagine. They leave their clients in a lurch for weeks. Their business is acquiring other companies, gutting the customer service annd knowing that it's very hard to leave. The sad reality is they don't care about the review because you work with them whether you know it or not.”
— John Paull“Before signing up for Payzerware or Clover for credit card processing for your business I would suggest anyone except these clowns Square is a ton better and less BS”
— Tim SmithCustomer support is available from 8:30am to 6pm, though some customers report extended hold times.
Yes, Fiserv provides multiple payment processing platforms beyond Clover systems.
Resolution times vary, with some customers reporting delays of several weeks for complex issues.
Fees vary by service level and business type - contact directly for specific pricing information.
Yes, though some customers report challenges during the transition process from Fiserv services.
Status: Open weekdays
Peak hours: 9am-5pm business hours
Service focus: Payment processing
Current concern: Customer service response times
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